Video play icon

HOW TO PREP

FLASH SALE DIGITAL QUEUE

  • Create and/or sign into your BÉIS account ahead of time for a faster checkout.
  • Join the waiting room before 9AM PST for your shot at 50% off that day’s Flash Sale.
  • Placement in the queue is randomized, so log in early and be ready when it’s go-time.

SITEWIDE SALE FAQ

Can I stack multiple discount codes for my order?

No, codes cannot be stacked. Discounts are automatically applied at checkout, while supplies last.

Are there any exclusions from the sitewide sale?

Promotion excluded on bundles, bulk orders, and collaboration items. Discounts also cannot be applied to orders placed before or after the promotional period. Only one discount is permitted per order.

Are there restrictions on rewards points during the sale?

Because this is our biggest sale of the year, discount stacking (like using a rewards voucher with another promo) isn’t allowed. But don’t worry—you’ll still earn points on your order!​

If something sells out, will it restock during the sale?

We’ll be releasing all of our stock at once, so once it’s gone, it’s gone!​

What is the return and exchange policy for items bought during the sale?

All items can be returned within 45 days of purchase for a refund or store credit. Exchanges may not be applied toward items that are not part of the promotional assortment. However, Flash Sale items are not eligible for exchanges.

Can I exchange a sale item for a different color?

You can exchange your item within our 45 day return and exchange. Exchanges may not be applied toward items that are not part of the promotional assortment. Flash Sale items cannot be exchanged but are still eligible for return. Discount value for exchanges will only be offered for variances of the same item. 

FLASH SALE FAQ

When do the flash sales start?

The first flash sale begins November 27th at 9 AM PST. The waiting room will open at 8:30 AM PST each day. Please note: (All priority is randomized).​

What is the process for the digital waiting room and how does getting in the queue work?

If you visit the product page for the item leading up to the flash sale, you’ll be taken to the waiting room. The flash sale will start at 9 AM PST, which is when you officially get your spot in the queue and you’ll be able to track your progress in real time. If you make it to the front, you’ll enter the flash sale page for the chance to check out with 1 item per order, while supplies last. If the item sells out, you’ll get a message, but don’t worry — you’ll still be able to shop the rest of the sitewide sale and snag the same product at 30% off.

How many Flash Sale items can I buy?

One flash sale item per cart, per day.  ​

Can I combine other discounts with Flash Sale prices?

No, discounts cannot be stacked. ​

Can I return or exchange a Flash Sale item?

Flash Sale items are eligible for a refund or store credit within 45 days of purchase. However, they are not eligible for exchanges. For sets, both pieces must be returned together.