We’re updating our loyalty program to a new points system starting November 24, 2025. Before the update, you can redeem any existing vouchers — they will expire on November 24, 2025. Don’t worry, your current points balance will not be affected.

 No. Any product redeemed with points—whether partially discounted or fully free (for example, luggage, totes, or accessories)—is Final Sale and cannot be returned or exchanged. This includes any item redeemed through the loyalty page. These rules ensure fairness and allow us to continue offering these rewards through the program.

Yes. Each member can redeem points for up to 5 products per month. This ensures fair access to all members.

Yes. You must spend at least $75 in order to redeem points for products. This ensures point redemptions add value to your order and helps maintain the program’s long-term sustainability.

You earn at least 1 point per $1 spent on our website or app. Points are credited to your account after a 30-day pending period once your order is placed.

Points will be credited to your account after a 14 day pending period once you place your order.

Yes! Any purchases made 7 days prior to creating your loyalty account will count toward your points balance.

You can check your points balance by logging into your account on our website and visiting our rewards page.

Points: Expire after 6 months of
inactivity (no earning or redeeming).

Vouchers: Expire on the date shown (e.g.,
11/24/25).

Tier status lasts 12 months, during which you can maintain or upgrade it.

Redeem points for discounts ($10–$40, depending on your tier) or select products atbeistravel.com. Redemptions require a minimum purchase of $75 before tax and shipping. Product redemptions are final sale and limited to 5 items per month.

No. Redemptions are available in fixed discount amounts or specific product offers, depending on your tier.

Yes, there is a minimum spend required based off your voucher amount. The minimum is the price before taxes and shipping.

$10 voucher minimum spend is $20 USD

$20 voucher minimum spend is $30 USD

$30 voucher minimum spend is $40 USD

$40 voucher minimum spend is $50 USD

Yes, you must have at least $100 worth of items in your cart in order for the discount to be applied and for the advocate to receive 200 points. 

Referral: Points are added 7 days after your friend completes
their first purchase.

Birthday: Points are awarded 20 days after your birthday (or next year if your birthday has already passed).

Our system treats exchanges as returns. Email hello@beistravel.com with your order details, and we’ll restore your points.

Yes. We can update or end the loyalty program at any time. If it ends, any unused points or rewards may be forfeited.

We reserve the right to revoke points or account access if we detect any of the following:

• Accounts being misused, duplicated, or shared
• Points earned through fraudulent or deceptive behavior
• Use of bots, automated tools, or scripts to manipulate the system
• Participation for resale or commercial purposes
• Multiple accounts created by one user to exploit rewards

No. Points cannot be transferred, sold, or exchanged for cash.

By participating, you agree to the BÉIS Rewards Terms and future updates.

New name, new points! The Adventurer Tier is now Jetsetters, earning 2 points per $1 spent.