Contact Us

Hey there traveler! We are here to assist you Monday - Friday, 9am - 5pm PST. 

 

For order processing and fulfillment, please allow 1-2 business days. Processing and fulfillment time frame applies to all orders, including expedited shipping orders. You will receive a shipping confirmation email as soon as tracking information is available.

Please note, for product launches, restocks, US holidays and promotional periods, please allow up to 3-4 business days for order processing due to our high volume.

 

We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees.


Returns and Exchanges click here.

Contact us at PR@beistravel.com for press inquiries.