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Black friday 101

Get all the details on our only site-wide sale of the year. From flash FAQs to wishlist prep, you're ready for stress-free shopping.​

SEE FAQ'S BELOW

SITEWIDE SALE FAQ

Can I stack multiple discount codes for my order?

Codes cannot be stacked. Discounts are automatically applied at checkout, while supplies last. ​

Are there any exclusions from the sitewide sale?

Exclusions apply to bundle discounts, BEIS x WICKED, resale items, bulk orders, and corporate gifting. Discounts are valid only during the promotional period. Only one discount code per order.

Are there restrictions on rewards points during the sale?

Because this is our biggest sale of the year, discount stacking (like using a rewards voucher with another promo) isn’t allowed. But don’t worry—you’ll still earn points on your order!​

If something sells out, will it restock during the sale?

We’ll be releasing all of our stock at once, so once it’s gone, it’s gone!​

What is the return and exchange policy for items bought during the sale?

All items can be returned within 45 days of purchase for a refund or store credit. However, sale items are not eligible for exchanges​

Can I exchange a sale item for a different color?

All sale items are not eligible for exchanges. However, they are eligible for a refund or store credit within 45 days of purchase.​

FLASH SALE FAQ

When do the flash sales start?

The first flash sale begins November 29th at 5 PM GMT. The waiting room will open at4:30 PM GMT each day. Please note: (All priority is randomized).​

What is the process for the digital waiting room and how does getting in the queue work?

If you visit the product page for the item leading up to the flash sale, you’ll be taken to the waiting room. The flash sale will start at 5 PM GMT, which is when you officially get your spot in the queue and you’ll be able to track your progress in real time. If you make it to the front, you’ll enter the flash sale page for the chance to check out with 1 item per order, while supplies last. If the item sells out, you’ll get a message, but don’t worry — you’ll still be able to shop the rest of the sitewide sale and snag the same product at 30% off.

How many Flash Sale items can I buy?

One flash sale item per cart, per day.  ​

Can I combine other discounts with Flash Sale prices?

No, discounts cannot be stacked. ​

Can I return or exchange a Flash Sale item?

Flash Sale items are eligible for a refund or store credit within 45 days of purchase. However, they are not eligible for exchanges.​